Last updated: May 20, 2025

 

Potential Canada Post postal disruption. We will use other courier companies as a substitute.

Effective May 20, 2025, we will officially begin using UPS and Purolator to ensure the smooth dispatch of all orders. Please note that weekend orders placed prior to this date may also be shipped via UPS or Purolator.

 

Welcome to Super Vape Store! We are committed to providing fast, reliable, and transparent shipping services. Please read our detailed shipping policy below:

Section 1: Courier Shipping (Canada, USA, International)

Processing Time:

• All orders are processed and shipped on business days / working days / weekdays (Monday to Friday). No shipments on weekends or public holidays.
• Standard processing time is 1 business day. During peak seasons or sales events, it may take a bit longer.
• Orders placed before 4 PM (business days) will usually ship out the same day unless there are issues like out-of-stock products or incomplete addresses.
• Our shipping partners: Canada Post (for Canada/USA) and UPS (for other countries). From 2025, May 20th, we use Purolator/UPS for Vanada/USA shipping.
• Shipping carriers picks up every business day between 3 PM - 4 PM. Orders placed before the pickup time will start shipping the same day.

Once shipped, you will receive an email with your tracking number. Please allow 1-2 business days for the tracking to update. If there’s no update after 2 days, contact us and we’ll follow up with shipping carriers.

Note: Please don't leave PO BOX address during Canada Post Strike.

Free Shipping Thresholds: (Order amount tax excluded)

• Canada (excluding ON/QC): Free shipping over $79 CAD
• Ontario/Quebec: Free shipping over $59 CAD
• USA: Free shipping over $159 CAD
• Worldwide: Please contact us before placing your order. All international shipments are sent via UPS or DHL only. Depending on the destination country's laws, customers may be responsible for customs clearance and import duties.

Estimated Delivery Time:

• Canadian provinces (except ON/QC): Standard 7-14 business days (typically 3-7 business days)
• ON/QC: Standard 3-7 business days (typically 1-4 business days)
• USA: 7-14 business days (typically 7 business days)

Delivery Instructions:

• Condo Addresses: Canada Post/UPS/Purolator may deliver to the reception, mailroom, or community mailbox. Full unit numbers must be provided. Missing details may cause returns at your cost.
• House Addresses: Deliveries may go to your door, mailbox, or community mailbox. Pickup notices may be left.

Important Reminders:

• Address Accuracy: Please double-check your shipping address. If there’s a mistake, email service@cvdtech.ca ASAP.
• If shipped, you must contact the carrier for corrections. Super Vape is not responsible.
• Lost/Stolen Packages: Super Vape is not liable. If tracking shows “delivered” but you didn’t receive it, contact the carrier and us for help.
• For returns, see our Refund Policy.

Section 2: Local Delivery (GTA & Montreal Designated Areas)

Service Areas: Available for specific postal codes in GTA and Montreal (see full list on the page bottom).

Free Local Delivery Thresholds (before tax):

• GTA: Free same-day delivery on orders over $59 CAD (placed before 4 PM on business days / working days / weekdays / Monday - Friday).
• Montreal: Free next-day delivery on orders over $79 CAD (placed before 11:30 AM on business days).
• Quebec City: Free next-day delivery on orders over $89 CAD (placed before 11:30 AM on business days).

Local Delivery Process – Full Transparency:

GTA Orders(Now 7 Days a Week!):

Eligible Areas:
Newmarket, Aurora, Whitchurch-Stouffville, Richmond Hill, Vaughan, Markham, Toronto (Downtown / North York / East York / Midtown / Etobicoke), Mississauga, Oakville

• Place orders before 4 PM 
• Same-day picking and packing
• Shipping Courier picks up at 4 PM
• Delivered by 11 PM same night

Real experience: Morning order, evening delivery!

Please avoid using a work address, as our courier delivers in the evening (up to 11 PM) and most offices may be closed.

 

Pickering / Ajax Orders:

Place orders before 4 PM (Monday to Sunday) to receive same-day delivery.
Orders placed after 4 PM will be delivered the next day.
Note: Delivery service and timing follow the same schedule as GTA orders, with evening delivery up to 11 PM.

 

Hamilton / Burlington:

On Tuesday/Thursdays/Sunday, place orders before 4 PM to receive same-day delivery.  
On other weekdays, place orders before 11:30 AM for same-day dispatch.  
Note: Due to different courier services, cut-off times vary by day.

 

Kitchener / Guelph Orders:

On Wednesday/Saturday, place orders before 4 PM to receive same-day delivery. 
On other weekdays, place orders before 11:30 AM for same-day dispatch. 
Note: Due to different courier services, cut-off times vary by day.

 

Waterloo Orders:

On Wednesday/Saturday,  place orders before 4 PM to receive same-day delivery.  

On other weekdays, place orders before 11:30 AM for same-day dispatch.  
Note: Due to different courier services, cut-off times vary by day.

 

Brampton Orders:

On Monday / Fridays, place orders before 4 PM to receive same-day delivery.  
On other weekdays, cut-off time is 11:30 AM.  
Note: Brampton uses different courier routes on different days.

 

Montreal/Quebec City Orders:

• Place orders before 11:30 AM (Monday - Friday)
• Same-day picking and packing
• Shipping Courier picks up at 12 PM
• Sent to the Montreal distribution center that night
• Next day delivery to your door *Note: Friday orders for Montreal deliver on Monday(couriers do not operate on weekends).

Important Local Delivery Reminders:

• Please avoid using office addresses. Our delivery window is typically 6 PM to 11:30 PM. If we fail to deliver because the office is closed, you will be charged an additional fee for re-delivery.
• Please make sure to include your unit number when entering a condo address.
  Missing unit information may result in failed deliveries or rejected packages by the building front desk.
  ⚠️ Any extra fees or issues caused by incomplete address details will not be covered by us.
• Delays may occur due to weather, peak seasons, or high order volume. We will do our best to assist you.
• Please make sure your address is correct and that your phone number is reachable.
• No cash on delivery or in-store pickup service.
• Couriers do not carry packages upstairs. If you require this, please communicate with the courier and pay any extra fee directly to the driver.
• If you are disabled and need assistance, please leave a note with your order, and we will notify the courier.
• If you are not home, you can request the package to be left at the front desk or in a mailbox.
• If the driver cannot reach you and delivery fails due to missed calls, re-delivery will be at your own cost.
• If you ask to delay delivery to the next day after same-day delivery has been arranged, you will be charged extra.

 

Here's Local delivery available post code list:

GTA 

GTA Postal Codes
L1G, L1H, L1J, L1K, L1N, L1P, L1R, L1S, L1T, L1V, L1W, L1X, L1Z
L3P, L3R, L3S, L3T, L3X, L3Y
L4B, L4C, L4E, L4G, L4H, L4J, L4K, L4L, L4S, L4T, L4V, L4W, L4X, L4Y, L4Z
L5A, L5B, L5C, L5E, L5G, L5H, L5J, L5K, L5L, L5M, L5N, L5P, L5R, L5S, L5T, L5V, L5W
L6A, L6B, L6C, L6E, L6G, L6H, L6J, L6K, L6L, L6M, L6P, L6R, L6S, L6T, L6V, L6W, L6X, L6Y, L6Z
L7A, L7L, L7M, L7N, L7P, L7R, L7S, L7T
L8E, L8H, L8K, L8L, L8M, L8N, L8P, L8R, L8S, L8T, L8V, L8W
L9A, L9B, L9C, L9H
M1B, M1C, M1E, M1G, M1H, M1J, M1K, M1L, M1M, M1N, M1P, M1R, M1S, M1T, M1V, M1W, M1X
M2H, M2J, M2K, M2L, M2M, M2N, M2P, M2R
M3A, M3B, M3C, M3H, M3J, M3K, M3L, M3M, M3N
M4A, M4B, M4C, M4E, M4G, M4H, M4J, M4K, M4L, M4M, M4N, M4P, M4R, M4S, M4T, M4V, M4W, M4X, M4Y
M5A, M5B, M5C, M5E, M5G, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5R, M5S, M5T, M5V, M5W, M5X
M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6R, M6S
M7A, M7Y
M8V, M8W, M8X, M8Y, M8Z
M9A, M9B, M9C, M9L, M9M, M9N, M9P, M9R, M9V, M9W

 

Montreal:

Montreal Postal Codes
H1A, H1B, H1C, H1E, H1G, H1H, H1J, H1K, H1L, H1M, H1N, H1P, H1R, H1S, H1T, H1V, H1W, H1X, H1Y, H1Z
H2A, H2B, H2C, H2E, H2G, H2H, H2J, H2K, H2L, H2M, H2N, H2P, H2R, H2S, H2T, H2V, H2W, H2X, H2Y, H2Z
H3A, H3B, H3C, H3E, H3G, H3H, H3J, H3K, H3L, H3M, H3N, H3P, H3R, H3S, H3T, H3V, H3W, H3X, H3Y, H3Z
H4A, H4B, H4C, H4E, H4G, H4H, H4J, H4K, H4L, H4M, H4N, H4P, H4R, H4S, H4V, H4W, H4X
H7A, H7B, H7C, H7E, H7G, H7H, H7J, H7K, H7L, H7M, H7N, H7P, H7R, H7S, H7T, H7V, H7W, H7X, H7Y
H8N, H8P, H8R, H8S, H8T, H8Y, H8Z
H9A, H9B, H9C, H9E, H9G, H9H, H9J, H9K, H9P, H9R, H9S, H9W, H9X
J4G, J4H, J4J, J4K, J4L, J4M, J4N, J4P, J4R, J4S, J4T, J4V, J4W, J4X, J4Y, J4Z
J5R, J5Y, J5Z
J6A, J6W, J6X
J7A, J7B, J7C, J7E, J7G

 

Quebec City:

Quebec City Postal Codes
G1G, G1H, G1J, G1K, G1L, G1M, G1N, G1P
G1R, G1S, G1T, G1V, G1W, G1X
G2B, G2C, G2K
G6W, G8T, G8Y, G8Z, G9A

Section 3: Other Important Notes

• Tracking: You will get an email with tracking once shipped.
• Address mistakes: You’re responsible for wrong addresses.
• Returns: See our Refund Policy.
• Lost or stolen packages: If tracking says delivered but you didn’t get it, contact the carrier and us for help.

Thank you for choosing Super Vape Store! We are committed to providing fast and transparent shipping. If you have questions, email us at service@cvdtech.ca.